Website usage terms and conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Ava Rose Interiors relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘Ava Rose Interiors or ‘us’ or ‘we’ refers to the owner of the website

Email : fiona@avaroseinteriors.com

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, your personal information may be stored by us for use to determine what products you have viewed and inform you of any other products we offer.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website. Private supplier information is supplied on request.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales. Contract of payment We must receive payment of the whole of the price for the goods that you order before your order can be accepted. Your payment of the price for the goods represents an offer on your part to purchase the goods, which will be accepted by us when we send to you an email that the goods have been sent to you. Our acceptance of your order brings into existence a legally binding contract between us.

The prices payable for goods that you order are as set out on our website.

All orders are subject to acceptance and availability. If the Goods you have ordered are not available from our stock or are not standard stock items, we will contact you by e-mail or phone (if you have given us details to do so). You will have the option either to wait until the item is available from stock or to cancel your order and offered a refund. Please do so via emailing us at fiona@avaroseinteriors.com

Ownership of rights
All rights, including copyright, in this website are owned by or licensed to Ava Rose Interiors. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non commercial use, is prohibited without our permission. You may not modify, distribute or repost anything on this website for any purpose.

Accuracy of content
We have taken care in the preparation of the content of this website, in particular to ensure that prices quoted are correct at the time of publishing and that all goods have been fairly described. However, orders will only be accepted if there are no material errors in the description of the goods or their prices as advertised on this website. Any weights, dimensions and capacities given about the goods are approximate only. A vast amount of our products are hand-made, antique and vintage and therefore will vary from the weights, dimensions and capacities given slightly.

Antique and Vintage selling items:
Please note most items are of a second hand nature with many being over 100 years old so they are likely to have wear and in some cases damage, we mention if items have specific damage but all items will have an overall 'age' so their condition will be in line with this.
With wooden items please note they will all have been treated for woodworm coming into and out of our workshop but due to the nature of woodworm we cannot guarantee on any item that there is no active worm and cannot be held liable for any active worm. It is the nature of these pieces and we would recommend treating antique wooden items annually.

Cancellation rights
Under the Distance Selling Regulations you have the legal right to cancel your order within seven days of receipt of your goods (with the exception of any made to order items). You do not need to give us any reason for cancelling your contract nor will you have to pay any penalty. However, you will need to notify us in writing or email if you wish to cancel your contract WITHIN seven days.

You cannot cancel your contract if you have destroyed the packaging in which our products were delivered to you.

If you have received the goods before you cancel your contract then [unless, for which you do not have a right to cancel] you must send the goods back to the address supplied by us at your own cost and risk. It is recommended you take out an acceptable form of proof of postage and insurance on the goods against damage or loss.

If you cancel your contract, but we have already processed the goods for delivery, you must not unpack the goods when they are received by you and you must send the goods back to the address supplied by us at your own cost and risk as soon as possible. It is recommended you take out insurance on the goods against damage or loss.

Once you have notified us in writing or email that you wish to return your goods, you can – providing you pay the cost of returning them. You are highly recommended to insure the goods which you are returning. Once your goods have been received in a re-saleable condition your payment will be re- credited to your account within 30 days.

You will only be re-credited for the costs incurred in returning faulty goods, or goods that do not comply with what was ordered. Please keep proof of return costs.

Risk and ownership
Risk of damage to or loss of the goods passes to you at the time of delivery to you, or if you fail to take delivery at the agreed time, the time when we tried to deliver. You will only own the goods once they have been successfully delivered and when we have received cleared payment in full.

Acknowledgement and acceptance of your order
You will need to provide us with your e-mail address and we will notify you by e-mail as an acceptance of your order, this will take place on despatch of the good(s) ordered.

Cancellation by us
We reserve the right to cancel the contract between us if: – We have insufficient stock to deliver the goods you have ordered- We do not deliver to your area; or

– One or more of the goods you ordered was listed at an incorrect price due to a typographical error or an error in the pricing information received by us from our suppliers.- If we do cancel your contract we will notify you by e-mail and will re-credit to your account any sum deducted by us from your credit card as soon as possible but in any event within 30 days of the cancellation.

Ava Rose Interiors cannot be held liable for any form of currency fluctuations throughout the course of the transaction. All funds refunded will be in GBP.

If you do not receive goods ordered within 30 days of the date on which you ordered them, we will have no liability to you unless you notify us in writing at our contact address of the problem within 60 days of the date on which you ordered the goods (unless this is not reasonably practicable). If you notify a problem to us under this condition, our only obligation will be, at your option:

To make good any shortage or non-delivery;- To replace or repair any goods that are damaged or defective; or- To refund to you the amount paid by you for the goods in question.- Both parties shall only be liable under this contract for losses, which are a reasonably foreseeable consequence of the relevant breach of contract. Neither party shall have any liability to the other party for a claim of loss of profits.- You must observe and comply with all applicable regulations and legislation, including obtaining all necessary customs, import or other permits to purchase goods from our site. The importation or exportation of certain goods to you may be prohibited by certain national laws. We make no representation and accept no liability in respect of the export or import of the goods you purchase.
Please be advised that you need to comply with all applicable regulations and legislation and where applicable you are responsible for ensuring all that only suitably qualified persons are engaged to install goods purchased from our site, ie lighting, fixture and fittings.
Notwithstanding the foregoing, nothing in these terms and conditions affects your statutory rights.

Unless otherwise expressly stated in these terms and conditions, all notices from you to us must be in writing or email and sent to our contact address given above. All notices from us to you may be displayed on our website from to time.

Changes to legal notices
We reserve the right to change these terms and conditions from time to time and you should look through them as often as possible.

Law, jurisdiction and language
This website, any content contained therein and any contract brought into being as a result of usage of this website are governed by and construed in accordance with English law. Parties to any such contract agree to submit to the exclusive jurisdiction of the courts of England and Wales. All contracts are concluded in English.

If any part of these terms and conditions is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of these conditions will not be affected.